Get in touch with us via live chat or email us. Our team of experienced designers will consolidate your ideas, images or drawings and work closely with you to conceptualise your design.

A quote will be provided to you and you will be advised on payment options.

Once an order has been placed, we will create a computerised 3D model of your design. This takes 1 to 2 business days.

We will send you a drawing displaying your jewellery design from multiple angles, for you to approve or request any modifications to the design.

Upon your approval of the 3D model and final design, our production team will commence with the casting process. Your gemstones are then meticulously set and polished by our master craftsmen.

This takes 10 to 15 business days.

The finished piece is thoroughly inspected by our Quality Assurance team before it is shipped to you.

Celebrate the special moments with this bespoke piece that is uniquely yours. Inspired by you, for you.

Florentine provides a Lifetime Warranty on all of our moissanites and a 12-month Warranty against defects in the craftsmanship of the jewellery piece. We also provide a free one-time resizing within 60 days.

Authenticity is important to Florentine. Your moissanite, if 0.80ct Diamond Equivalent Weight (DEW) or larger, has been laser engraved with information to aid in confirming that your gemstone is authentic Florentine moissanite. Each Florentine jewellery piece also comes with a certificate of authenticity and a serial number.